TeamWorks
People connected to the operation
Bring employee self-service, time and attendance, onboarding, learning, communication and workforce administration into one accessible experience.
Explore TeamWorks →Operational Modules
Every location.
Working as one.
Connect your people, customer care, compliance and facilities in one operational layer—so every restaurant can work consistently, efficiently and safely.
ONE
OPERATION
OPERATION
TeamWorksPeople & employee experience
ResolveItCustomer care & recovery
AssuraCompliance & best practice
FacilitasFacilities & assets
The operational layer
The practical tools that turn insight into action.
QSR Intelligence shows where attention is needed. The operational modules give your teams the workflows, communication and control to do something about it.
ResolveIt
Customer care that closes the loop
Capture feedback, manage complaints, coordinate service recovery and turn every resolution into learning that improves the next customer experience.
Discover ResolveIt →Assura
Compliance made operational
Embed audits, checks, evidence and best-practice standards into daily routines—giving every site a clear path to compliance and leaders confidence in execution.
Discover Assura →Facilitas
Every asset ready for service
Manage facilities, equipment, planned maintenance, faults and contractors across the estate—reducing downtime and protecting the restaurant environment.
Discover Facilitas →TeamWorksAB
Good morningAlex
Your next shiftToday · 11:00–19:00Front of House · Oxford Street
My schedule
Payslips
Request leave
Team messages
Learning
My details
Role-based communicationConnect without sharing personal mobile numbers.
The TeamWorks employee app
Everything employees need. In one place.
Give every team member direct, secure access to the information and people they need—without relying on noticeboards, group chats or personal contact details.
Pay & personal recordsView payslips and manage employee information securely.
Published schedulesSee upcoming shifts and the latest published schedule.
Leave self-serviceApply for leave and follow the status of each request.
Message by roleContact the right colleague or team using their job role.
Role-based callingVoice calling without revealing personal numbers — planned for a future release.
Learning & engagementKeep skills, communications and development close to work.
Clear product responsibility: Artemis AI forecasts demand and creates the optimised labour schedule. TeamWorks publishes that schedule to employees and supports the wider employee experience.
Connected by design
One signal. The right operational response.
Each module solves a distinct operational challenge. Together, they create a connected path from visibility to ownership, action and improvement.
1SeeQSR Intelligence surfaces the exception.
2AssignThe right role takes ownership.
3ActThe relevant workflow guides the response.
4ImproveThe outcome becomes operational learning.
Built for multi-site operations
Consistency without slowing people down.
Set group-wide standards while giving each restaurant a practical way to execute them during the working day.
Simple access to the tasks, information and colleagues needed to keep service moving.
Clear ownership, consistent workflows and estate-wide visibility without chasing every site.
Better execution, protected standards and an operational record that supports continuous improvement.
Insight identifies the opportunity.
Operations turn it into results.