Facilitas · Restaurant maintenance & facilities management software

Keep every restaurant ready to perform.

Facilitas brings sites, equipment, maintenance, contractors, compliance and costs into one controlled process—helping you protect uptime, control spend and keep every location operating at its best.

See Facilitas in action →Explore the process
F Estate operations
LIVE OVERVIEW
96%ASSETS AVAILABLE
14JOBS IN PROGRESS
92%PLANNED ON TIME
Walk-in freezer · Store 184Emergency repair · engineer assigned
Priority
Extraction service · Store 052Planned maintenance · due today
Scheduled
Fryer inspection · Store 227Certificate and service record received
Complete
One view of every assetAcross every restaurant
Maintenance under controlFrom request to verified completion
Costs connected to operationsClear visibility of where money goes
Why Facilitas

When essential equipment stops, the operation feels it immediately.

Facilities management in a multi-site restaurant business is not simply about recording jobs. It is about protecting trading, food safety, customer experience and capital—while ensuring every issue reaches the right person and is resolved properly.

01

Know what you own

Maintain a clear, location-based register of operational assets, specifications, warranties, service history and supporting documents.

02

Respond with control

Capture faults at the restaurant, assess priority, route work correctly and keep the site informed through to completion.

03

Manage the whole life cost

Connect repairs, servicing, downtime and contractor costs to each asset so repair-or-replace decisions are based on evidence.

A closed-loop maintenance process

From first report to verified resolution.

Facilitas is maintenance management software and facilities management software built for UK restaurant estates. It creates one visible journey for every planned task and reactive issue, with ownership and evidence at every stage.

1

Report

Capture the fault, asset, location, impact and supporting evidence.

2

Prioritise

Assess operational urgency and apply the right response target.

3

Assign

Route work to the appropriate internal team or approved contractor.

4

Resolve

Track attendance, work completed, parts, costs and site communication.

5

Verify & pay

Confirm the outcome, approve the invoice and pass it to accounts payable.

Reactive and planned maintenance

Fix today’s issue. Prevent tomorrow’s disruption.

Facilitas combines reactive repair with planned servicing, inspections and statutory activity. The result is a more reliable estate, fewer surprises and a complete record of the work protecting each restaurant.

Asset registerKeep equipment, documents, warranties, service history and costs together by site and asset.
Planned maintenanceSchedule recurring servicing and inspections before deadlines or failures are missed.
Contractor controlUse approved suppliers, track attendance and performance, and maintain clear responsibility.
Cost authorisationApply approval rules and retain quotations, work records and charges against the job.
Compliance evidenceKeep certificates and inspection records visible, current and linked to the relevant site or asset.
Performance insightIdentify repeat faults, costly assets, slow resolution and opportunities to reduce disruption.
One view at every level

Give each person the information needed to keep the estate moving.

Facilitas turns individual maintenance activity into operational visibility for restaurants, facilities teams and business leadership.

Restaurant

Report clearly and stay informed

Make it simple for the site team to raise an issue, provide evidence and see what is happening next.

Facilities team

Control workload and suppliers

Prioritise work, monitor response targets, coordinate contractors and challenge delays or repeat failures.

Leadership

See risk, cost and performance

Understand estate condition, maintenance spend, asset reliability and where investment will create the greatest value.

Business outcomes

Protect uptime. Control cost. Make better asset decisions.

✓

Fewer operational disruptions

Respond faster to critical issues and use planned maintenance to reduce preventable equipment failure.

✓

Stronger cost control

See what each site and asset is costing, manage authorisation and expose repeat or avoidable spend.

✓

Better-informed investment

Use complete asset history to decide when continued repair no longer represents the best commercial choice.

Frequently asked questions

Maintenance management questions.

What is restaurant maintenance software?

Restaurant maintenance software lets each store raise a ticket for a repair, such as a chiller, flooring or toilet, and tracks it through contractor approval, completion and invoice. Facilitas does this across every site in your estate.

How are contractor invoices handled in Facilitas?

When the work is complete an invoice is raised, approved by the manager and passed through to accounts payable.

Every asset has a cost. Facilitas makes sure it also has an owner, a history and a plan.

FACILITAS · FACILITIES MADE OPERATIONAL

Keep every restaurant ready for business.

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