Privacy policy

  1. Introduction

Information Edge Ltd (“we”, “us”, “our”) operates QSR Suite, a software-as-a-service (SaaS) platform available at https://qsrsuite.co.uk/ (“Website”, “Platform”, or “Service”).

This Privacy Policy explains how we collect, use, and protect personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and Google Ads requirements.

  1. Who We Are

Company name: Information Edge Ltd
Product: QSR Suite
Website: https://qsrsuite.co.uk/

Information Edge Ltd is the data controller for personal data collected through this Website and Platform.

  1. Information We Collect

3.1. Information you provide

  • Name
  • Email address
  • Phone number
  • Business name
  • Account and login details
  • Billing and subscription information
  • Support communications

3.2. Customer Data (SaaS processing)

QSR Suite may process data uploaded by users as part of the SaaS service (“Customer Data”).

  • You remain the data controller
  • Information Edge Ltd acts as a data processor
  • Data is processed only according to your instructions

3.3. Automatically collected information

  • IP address
  • Browser and device information
  • Usage data and interaction logs
  • Pages visited and session duration
  • Cookies and similar technologies
  1. How We Use Your Information

We use personal data to:

  • Provide and operate the QSR Suite platform
  • Manage accounts, subscriptions, and payments
  • Respond to enquiries and support requests
  • Improve platform performance and user experience
  • Communicate service updates and important notices
  • Maintain security and prevent fraud
  • Run and measure advertising campaigns
  • Comply with legal obligations
  1. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity (providing the SaaS service)
  • Consent (cookies, analytics, advertising where required)
  • Legitimate interests (service improvement, marketing, security)
  • Legal obligation
  1. Cookies, Analytics & Advertising (Google Ads)

We use cookies and similar technologies for functionality, analytics, and advertising purposes.

Google Ads

We use Google Ads, including:

  • Conversion tracking
  • Remarketing and audience targeting
  • Measurement of ad performance

These services may use cookies or similar technologies to:

  • Show relevant ads across Google and partner websites
  • Measure the effectiveness of advertising campaigns

Google may collect and process data such as IP address, device identifiers, and browsing behaviour in accordance with its own privacy policies.

You can learn more about how Google uses data here:
https://policies.google.com/technologies/ads

Managing cookies

  • You can manage or withdraw cookie consent via our cookie banner
  • You can disable cookies through your browser settings
  • You can opt out of personalised advertising via Google Ad Settings
  1. Sharing of Personal Data

We may share personal data with:

  • Hosting and infrastructure providers
  • Payment processors
  • Analytics and advertising providers (such as Google)
  • Professional advisers
  • Authorities where required by law

We do not sell personal data to third parties.

  1. International Data Transfers

Some service providers (including Google) may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as standard contractual clauses.

  1. Data Security

We use appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. However, no system is completely secure.

  1. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the SaaS service
  • Meet legal, accounting, and regulatory obligations
  • Resolve disputes and enforce agreements

Customer Data is deleted or anonymised upon account termination, subject to legal requirements.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion
  • Restrict or object to processing
  • Data portability

Requests can be made using the contact details below.

  1. Contact Details

Company: Information Edge Ltd
Email: info@informationedge.co.uk
Website: https://qsrsuite.co.uk/

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.